For MSPs & partners
White-label CISSP/CISA Tier 3 —
under your brand, never against it.
We grew out of an MSP practice. We know exactly what it feels like when a vendor goes around you — because it happened to us. ThreeShield is the senior security bench your clients think you have in-house: escalations, audits, compliance, and incident response, delivered under your name with written rules of engagement. Since 2006.
What you get
Capabilities you can sell tomorrow
Tier 3 security escalations
When your techs hit a wall — a compromised tenant, an EDR alert nobody can read, a client asking hard questions — escalate to CISSP/CISA-certified engineers who answer under your brand.
Audit capability you can sell
CISA-led audits using Fortune 50 and government methodology, typically surfacing 200+ findings. Sell the audit; we deliver it; your client sees your name on it.
Compliance delivery
SOC 2, HIPAA, PCI, NIST, CIS, and Canadian frameworks — delivered as your service line. You win deals that require compliance expertise you don't have to hire for.
Incident response backup
When a client incident outgrows your bench, a senior responder joins under your flag. You stay the hero; we stay in the background.
Lavawall® for your stack
Patching for 7,500+ applications, M365/Google breach detection, and compliance evidence — with no high-water-mark billing. You pay for what's deployed, not for your busiest month.
Lavawall® partner program →MSP augmentation, in depth
The full picture of how MSPs plug our bench into their service desk, sales motion, and vCISO offerings.
MSP augmentation details →Rules of engagement
We've been the MSP. We know the fear.
ThreeShield grew out of an MSP practice — and we endured vendors who used "partnership" as a client list. So our rules of engagement are written, public, and mirror the Lavawall® partner commitments. Your clients are yours. Full stop.
We never contact your clients directly
All communication runs through you unless you explicitly ask otherwise. No "checking in," no upsell emails, no exceptions.
Registered deals are protected
Register an opportunity and it's yours. We won't quote it, pursue it, or accept it if it walks in our door.
White-label by default
Reports, tickets, and calls carry your brand unless you decide otherwise. Anonymity is the default, not a paid tier.
Referral fees when leads land in your patch
If a direct lead sits in your territory or vertical, we route it to you or pay a referral fee — the opposite of poaching.
Our only direct practice is deliberately narrow
ThreeShield's direct managed-IT business serves Calgary medical clinics and accounting firms — nothing else. Any managed-IT inquiry outside that niche gets referred to a partner MSP. We wrote the boundary down so you never have to wonder.
Available globally
Calgary-based, working with MSP partners across Canada, the US, and internationally.
The platform behind the bench
Lavawall®, without the pricing games.
We build Lavawall® ourselves, which means partner pricing without high-water-mark billing and a roadmap that listens to MSPs. Bundle it into your stack or resell it standalone — either way, our senior team is watching the results with yours.
Common questions
The questions every MSP asks first
- Will you poach our clients?
- Never — and we'll put it in writing. We grew out of an MSP practice and lived through vendors going around us to our clients. Our rules of engagement are a written commitment: we never contact your clients directly, registered deals are protected, and if a direct lead sits in your patch we pay a referral fee instead of taking it.
- Can we white-label reports and deliverables?
- Yes. Audit reports, compliance deliverables, and incident write-ups carry your brand by default. Your clients see your logo and your name on senior security work.
- Do our clients see ThreeShield's name at all?
- Only if you want them to. Some partners introduce us openly as their security bench; most keep everything under their own brand. Either way, the relationship stays yours.
Add a senior security bench to your MSP.
Tell us about your client base and where escalations hurt. We'll show you the rules of engagement in writing before anything else.
Your clients stay yours. In writing. Same or next business day response.